cost effective online recruitment

Senior Administrator

Company Vitality
Type Full-Time & perm
Location Banbridge
Salary £18k + benefits
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Senior Administrator
(Zenrec Exclusive)

Zenrec is recruiting on behalf of Vitality Consulting NI, for a Senior Administrator based at their premises in Banbridge.

Vitality Health & Life are wholly owned by Discovery Life in South Africa. They are established, exciting and innovative providers of protection Health Insurance in the UK.

• Manage pipeline of BCs by providing service to brokers regarding quotes, new business, pipeline, commissions, billing and premium areas establishing regular contact with all designated intermediaries within panel
• Ensure that Service Level Agreements (SLA) are met Conducting Servicing Quotes
• Communicating with 3rd Party Medical services providers Working on all Vitality Life Systems including (Paradigm, SAM and Tibco BPM)
• Dealing with multiple queries from VitalityLife intermediaries and policyholders
• Dealing with all queries through to resolution
• Logging of all queries and keeping BCs and intermediaries up to date with their queries
• Ensuring excellent quality service to all stakeholders
• Completing administrative and repetitive tasks in keeping accurate, detailed stats of all queries/correspondence and reporting on it on a weekly basis
• Routing all enquiries to correct departments to ensure the progression of the new business opportunity

• Significant Previous experience of managing business relationships
• Excellent organisational, interpersonal and communication skills
• Proven track record of working within an operational department
• PC literate with keyboard skills
• GCSEs or equivalent
(Our client reserves the right to expand on the above criteria to facilitate shortlisting)

Salary & Info
• Full-Time & perm role
• Salary is £18,00
• Enhanced 6 monthly bonus scheme
• Private medical insurance
• 33 days holiday including stats
• Hours of work
o Mon to Fri 09:00-17:30


Our client is committed to equality of opportunity and welcomes applications from all sections of the community

Zenrec operates as both an Employment Agency and Employment Business. Zenrec adheres to all relevant legislation and offer services regardless of age, sex, disability or religious belief.

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